COMPLAINTS

Working Certificate Test Rules and Regulation (2014)

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13.1 A complaint against a person regarding a violation of the rules and regulations related to working certificate tests must be in writing, on a form issued by the CKC (or facsimile thereof), and must be accompanied by a deposit. A deposit is not required on a complaint alleging that a judge officiating at a working certificate test held under these rules and regulations has been subject to indignities of any kind during the progress of the test.

13.2 A complaint should be lodged with the Working Certificate Test Committee Chair of the test-giving club no later than 15 minutes after the completion of judging of the test, or should the complainant choose to do so, a complaint may be submitted directly to the CKC within 10 days of the test. All such complaints shall constitute complaints under the CKC By-laws and the provisions of same shall apply.

13.3 Any complaint against the club holding the test or any of its officials must be submitted directly to the CKC within 10 days of the test. All such complaints shall constitute complaints under the CKC By-laws and the provisions of same shall apply.

13.4 A complaint shall be restricted to any of the following:

(a) An act of omission or commission on which is based an allegation of a violation of the Working Certificate Test Rules & Regulations.

(b) Any act on which an allegation of misconduct is based.

(c) The alleged failure of an officiating judge to excuse or remove from competition a dog for which a provision for excusing or removal from competition appears in these rules and regulations.

13.5 Where the Working Certificate Test Committee consists of more than 5 persons, the president of the test-giving club shall name 5 members to form a Working Certificate Test Committee to act on complaints received by the test-giving club.

13.6 When a complaint is received against a judge by the test-giving club, the club will hold a hearing while all parties are still in attendance. The report and all statements given by all parties will be forwarded to the Discipline Committee along with the deposit from the complainant. The Working Certificate Test Committee will not render a decision but will collect all pertinent information.

13.7 Upon receipt of a complaint the Working Certificate Test Committee of the test-giving club shall conduct an investigation as soon as possible thereafter, but in any event, within 14 days of receipt, shall conduct a hearing in accordance with the procedures set out in the Procedure for Conducting a Working Certificate Test Committee Hearing as provided in these rules and regulations.

13.8 The Working Certificate Test Committee shall promptly forward the complaint, the deposit and a record of the hearing together with its recommendation on the disposition of the complaint to the CKC. Copies of the record of the hearing and the Committee's recommendation will be forwarded to the parties concerned at the same time.

13.9 Notwithstanding any contrary provisions in these rules and regulations, the procedure specified herein for dealing with complaints shall govern.

13.10 Disciplinary action will be taken against any official and the test-giving club of which he is an official when it is established to the satisfaction of the CKC that an attempt was made to discourage the submission of a complaint. Disciplinary action will be taken against a test-giving club which fails to properly deal with complaints as provided in these rules and regulations.

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